Easier the Customer-Retention with IBC's Best Telephone Answering Service UK
Enjoy newer heights of customer-loyalty with our continuous and uninterrupted call transfer service
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IBC Presents A Great Picture Of Its Clientele
In its best price telephone answering service, IBC also includes providing the requested organisational information. This is the cheapest call answering service included in the services of IBC. Albeit this call answering service for small businesses is mostly suitable, our best telephone answering service in UK can cost a minimum to huge or medium-sized organisations as well.
Choosing IBC is appropriate for the following reasons:
- Call transfer service
- One of the cheapest services across the whole UK
- Fits the budget of small businesses well.
- Well-suited to the marketing needs of medium and large organisations.
Welcome message
We Welcome Our Clients’ Customers As Our Own
Sending a warm and respectful welcome message is a basic customer support rule. A good welcome message, therefore, not only establishes the groundwork for a longer relationship with the client, but it also convinces the customers that they are being valued. IBC in its best telephone answering service in UK, entails a well-mannered and respectful welcome message service.
Why you should choose IBC to welcome your customers:
- IBC understands the importance of customer care in the business today.
- IBC considers your clients as its own.
- IBC has proven experience in providing effective customer service.
Book any appointments
IBC Books Appointments Mindfully At Any Given Time And Day
Getting on the patient self-scheduling bandwagon is not easy for every business. Neither is providing an around-the-clock appointment service for customers. IBC, in its best price telephone answering service, includes scheduling instalments for your customers at any time of the day. We collect data and make appointments carefully, so as to avoid any conflicting appointments.
Having your customers’ appointments booked with IBC benefits you in the following ways:
- A list of cancellations and no-shows is continuously updated.
- Careful consideration of whether an in-person appointment is needed.
- Cautiously made appointments, and so few to no double-bookings.
Schedule call transfer service
IBC Performs Call Forwarding At The Right Time.
A scheduled call transfer service is an extension of basic call forwarding. It presumes that a user would need to be, or could be, forwarded calls during a certain time only. IBC provides a 24/7 service at scheduling call transfer service to save you from the hassle of enabling and disabling the forwarding every day, so you may sigh a relief when it comes to forwarding calls at the right time.
Why you should choose IBC:
- A call-forwarding sheet is made used of to forward the calls when there is time to.
- IBC takes care to enable and disable call-forwarding every day.
- IBC saves you from much hassle.
Transfer urgent calls to you (or your team)
An In-time Transfer Of Calls Made Possible with IBC
While the scheduled call transfer service does not entail much of an urgency, some calls, nevertheless, carry more importance and, therefore, are required to be transferred to the concerned person or team as a matter of emergency. At IBC, other than providing scheduled call transfer services, we also provide a 24/7 service of transferring urgent calls to you or your team, in good time.
Having IBC by your side gets you the following perks:
- An around-the-clock, immediate call transfer service for urgent calls.
- No negligence whatsoever in taking calls.
- A mutually agreed-upon back-up for the calls at your off-times.